Policies.

Payment Terms & Conditions: 

All sales are final. If you are not completely satisfied with your item(s), please email us at courtney@bowandbestowgifts.com.

Our pricing and delivery fees are subject to change without notice.

Once you approve your project proposal or estimate, you’ll receive an electronic invoice via email.

Full payment is due upon receipt of invoice. For Gift Ideation Services, payment is due upfront.

We accept payment online safely and securely using QuickBooks Online. We accept Visa, Discover, MasterCard, American Express, and ApplePay.

Service Area & Deliveries: 

Bow and Bestow currently serves Marin County located in the North Bay Area. Hand-delivery service is provided and delivery costs are based on delivery address zip code and drive time from our studio in Mill Valley. Many zip codes qualify for FREE delivery.

We regret that we are unable to deliver to PO Boxes.

Our delivery window is 9am - 4pm PCT, Monday - Friday, and subject to availability. Please inquire directly for Holiday and weekend delivery availability.

We prefer to deliver items to an actual person, rather than leaving items unattended. Please provide us with specific delivery instructions when applicable. Bow and Bestow is not responsible for any losses or damages if an actual person is not available to receive a delivery.

Prohibited Items:

Because of Business License restrictions, Bow and Bestow is unable to purchase alcoholic items to include in our gift items. We are unable to include illicit drugs and weapons of any kind (including toy weapons) in our gift items.

Bow and Bestow will not include or supply any gift items that contain, display or suggest derogatory, racist, homophobic, or xenophobic language or images. 

Maximum Sizing Policy:

Bow and Bestow references USPS maximum size guidelines when determining if we are able to accommodate the size of your gift. Our maximum gift or gift basket weight is 70 lbs. Our maxim gift or gift basket size is 108” combined length + girth. (Girth = [width x 2] + [height x 2]). Bow and Bestow will provide you with a custom quote for wrapping and handling items that are larger than a microwave box.

Privacy Policy:

Our clients’ privacy is very important to us. Bow and Bestow does not share or sell our clients’ personal information to third parties. 

You may unsubscribe from our mailing list at any time. 

Copyright:

All website content including copy, graphics, logos, images, and photography are property of Bow and Bestow. These may not be used without written permission.